FAQs

HOW DOES THE DELIVERY WORK? 

Plants are carefully brought to you in our own delivery van, without the need of any third-party shipping or packaging material.

We deliver in Vancouver and North Vancouver every Saturday and Sunday. For other locations, such as Burnaby, Richmond, Coquitlam, Surrey, Delta and Langley, deliveries are scheduled every Sunday.

We will confirm the delivery time window with you 1-2 days before delivery.

Delivery prices vary depending on the location, as below: 

Vancouver: Free

Richmond: Free

North Vancouver, West Vancouver: $8

Burnaby: $10 

Coquitlam, Delta, New Westminster, Surrey: $15

Langley, Maple Ridge, Pitt Meadows: $20 

Free delivery for all the above locations on orders beyond $100.

 

ARE THE PLANTS EXACLY THE SAME AS IN THE PICTURES?

Each plant is an individual, none are exactly the same. They will vary from the one displayed in the picture. But we make sure that they are as beautiful and as healthy as the one you fell in love with on the website.

Pot sizes do not vary, so if you are buying a 4" pot plant, you will get a 4" pot as seen in the picture. 

CAN I SEE THE MY PLANT PRIOR TO DELIVERY?

We will send you pictures of the plants you will receive when we confirm the delivery time window. If you are not pleased with the plant, let us know at that time and depending on availability, we will give you other options or issue a refund. 

CAN I RETURN THE PLANT?

Our plants receive extra care to ensure they are beautiful and healthy before delivered to you. That is why we developed our Plant Guarantee and Return Policy. Please read it carefully.